Questions, Answered
When will my order arrive?
Orders are typically processed within 1–3 business days. Once shipped, delivery times vary depending on your location and selected shipping method. You’ll receive tracking information as soon as your order is on its way.
What is your return policy?
We accept eligible returns in accordance with our Delivery & Returns Policy. Items must meet the return conditions outlined there. For full details on eligibility, timing, and the return process, please review our Delivery & Returns page.
How do I choose my size?
Please refer to the size guide provided on each product page for measurements and fit details. If you’re between sizes or unsure which to choose, contact us and we’ll be happy to help.
How should I care for my piece?
Care instructions vary by garment and fabric. Please follow the care label included with your piece to preserve its shape, finish, and quality. Additional care details may also be listed on the product page.
Are House of Moeed pieces produced in limited quantities?
Many House of Moeed pieces are produced in limited quantities to preserve their individuality and intentional nature. Availability may vary by style, and select pieces may not be restocked once sold out.